To resolve an NSF payment, first locate the visit that contains the payment in Tx Inquiry. Then click the ____ button and select the ____ option.

To resolve an NSF payment, first locate the visit that contains the payment in Tx Inquiry. Then click the ____ button and select the ____ option.

• A. Functions, Debit Adjustment
• B. Tools, Reconciliation
• C. Settings, Debit Offsetting
• D. Actions, NSF Credit

Answer: (A)

Handling an NSF payment requires applying a debit adjustment to the visit in Tx Inquiry. After locating the visit, you use the Functions menu and choose Debit Adjustment to reverse or offset the non-sufficient funds payment and reflect the correct amount due. This action directly updates the financials for that specific visit, ensuring the payer’s balance is accurate and you can reprocess or re-bill as needed. Other options don’t fit this workflow. Tools and Settings are for broader utilities or configuration, not for posting a transactional adjustment on a single visit. Reconciliation is about matching records across systems, not applying an adjustment to a specific payment. Debit Offsetting isn’t the term used in this process, and NSF Credit would imply a credit action rather than the required debit adjustment to reflect the NSF event.

Handling an NSF payment requires applying a debit adjustment to the visit in Tx Inquiry. After locating the visit, you use the Functions menu and choose Debit Adjustment to reverse or offset the non-sufficient funds payment and reflect the correct amount due. This action directly updates the financials for that specific visit, ensuring the payer’s balance is accurate and you can reprocess or re-bill as needed.

Other options don’t fit this workflow. Tools and Settings are for broader utilities or configuration, not for posting a transactional adjustment on a single visit. Reconciliation is about matching records across systems, not applying an adjustment to a specific payment. Debit Offsetting isn’t the term used in this process, and NSF Credit would imply a credit action rather than the required debit adjustment to reflect the NSF event.